Help Desk & Problem Solver
Running into an issue or have a question about StickyShell on Windows? Find solutions below or submit a ticket directly to our product team.
Common Questions & Solutions
Practical guidance for the 4 most common questions.
Don't panic! You likely pressed the global hide shortcut by accident. Simply press Win + Alt + S on your keyboard, and all of your floating notes will reappear immediately right where you left them. You can also click the small StickyShell icon in your Windows notification tray (near the clock) and select "Active Notes".
Click the Pin icon located at the top-left of the note's header. When the pin glows Canary Yellow, the note is locked in "Always on Top" mode and will remain visible above full-screen browsers, PDFs, and video streams.
Yes! StickyShell protects your work with a safety net. Click the StickyShell tray icon in your Windows taskbar near the clock, choose "Deleted Notes", and click Restore next to the note you want back.
Ensure StickyShell is running in your taskbar. Also make sure another application on your PC isn't intercepting the same global key combination. You can open StickyShell Settings from the tray menu to inspect active shortcuts.
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